Streamline Your GTPL Business with GTPL Saathi App

by AppBrain - 2023-05-16

Streamline Your GTPL Business with GTPL Saathi App

GTPL Saathi is a support tool designed for GTPL affiliates (LCOs) to assist their customers 24x7. The app provides LCOs with a dashboard that gives them full view of their customer base. The GTPL Saathi app allows LCOs to manage several operations related to customer database management. Users of low-cost cable and broadband services, especially those affiliated with GTPL, have grown to appreciate the app's ease of use and speed.

The app has several features that make everyday GTPL business operations, such as package renewals, modifications, updates, and disconnections, more efficient. Additionally, LCOs can also use the app to change their packages and top-up credits.

GTPL Saathi also makes it easy to access payment history and bill payments, from cash collected by way of customers to all the information related to invoices and payments. The app has a built-in ticket-generation system that allows LCOs to send requests through the interface and examine their status.

The app's highlight is its ability to manage many customer accounts by downloading them and searching them using the LCO's dashboard. This capability provides the LCO with all required customer information, making managing each of their accounts easier.

GTPL Saathi is free and available to download on the Google Play Store, where it has over 100,000 downloads and a 4.13 rating, indicating that it is a popular business tool among LCOs.

A Brief Overview on GTPL Saathi App

GTPL Saathi is a tool that provides support to GTPL affiliates or Local Cable Operators (LCOs) in managing their customers' accounts and transactions. The app provides LCOs with a dashboard that allows them to view their sub-base, retrieve customer details, search for any discrepancies, and manage customer requests effortlessly. It also offers a built-in ticketing system through which the LCO can raise issues related to customer complaints and check the status of their requests.

One of the standout features of GTPL Saathi is the LCO's ability to activate, modify, renew, disconnect or suspend packages for their customers, as well as manage the Top-Up and Multi Top-Up options. LCOs can also access payment history and download customer invoices, making the customer account management process much more efficient. The app provides a Hardware Replacement Function that is helpful when a customer's device needs to be replaced due to damage or other issues.

GTPL Saathi currently has a 4.13 rating on the Google Play Store and over 100,000 downloads, indicating that it's a popular choice among LCOs for their business needs. Overall, GTPL Saathi is an effective tool that is easy to use and provides efficient management of customer accounts.

Pros of Using GTPL Saathi App for GTPL Affiliates

GTPL Saathi is an incredibly useful tool for GTPL affiliates or Local Cable Operators (LCOs) that offers the means to manage their customer accounts and transactions. The app provides a variety of benefits that make everyday LCO business operations more efficient and streamlined.

One of the primary pros of GTPL Saathi is its dashboard, which provides a 360 degree view of the LCO's sub-base and all of their customer details, making it easier to manage customer accounts. The app also offers quick access to payment history and customer invoices, as well as the Hardware Replacement Function, which allows LCOs to replace hardware quickly and easily.

GTPL Saathi also provides a built-in ticketing system that enables LCOs to respond to customer complaints and issues endlessly. The LCOs can also check the ticket status of their customer requests, ensuring that any grievances are dealt with promptly. In addition, the app allows the LCOs to activate, renew, change, disconnect, or suspend packages for their customers, and provides the Top-Up and Multi Top-Up options.

Overall, GTPL Saathi is a convenient and user-friendly app that makes managing customer accounts easy and efficient for GTPL affiliates or Local Cable Operators.

Cons of the GTPL Saathi App for GTPL Affiliates

While GTPL Saathi is an effective tool for managing GTPL affiliate or Local Cable Operator (LCO) business operations, there are some drawbacks to the app. One key issue with the app is its unintuitive user interface and design, which may cause some difficulty for first-time users.

Users have reported that the app has a learning curve for new users and can sometimes be frustrating to use. Furthermore, some customers complain that the app can be slow and unresponsive at times, especially when entering data or updating customer accounts.

Another con to bear in mind with GTPL Saathi is the lack of a comprehensive FAQ section. While the app is user-friendly, the absence of an extensive list of frequently asked questions can pose a problem, especially for new users who are not familiar with the app's features.

Despite these minor drawbacks, GTPL Saathi remains a popular app among GTPL affiliates and LCOs, with a 4.13 rating on the Google Play Store and over 100,000 downloads, indicating that most users are satisfied with the app's functionality and features.

Alternatives to GTPL Saathi App for GTPL Affiliates

While GTPL Saathi is an effective tool for managing customer accounts and transactions for GTPL affiliates and LCOs, there are several alternatives available in the market.

One alternative is the JioGST Billing and Accounting app, which is free to use and allows users to create, manage, and track invoices, as well as manage their inventory. The app also has a simple interface and is easy to navigate.

Another app that GTPL affiliates and LCOs might find useful is the myCOL or My Cable Operator app, which offers a ton of features like customer service management, integration with payment gateways, customer authentication, and subscription analytics.

For GTPL affiliates and LCOs looking for more advanced customer management features, the Accurate Cable Billing and Management software is an excellent option. It is a paid product with a 30-day free trial and offers features like package and plan management, subscription reminders, and hardware tracking and replacement, making it a useful tool for larger operations.

Ultimately, when selecting an alternative to the GTPL Saathi app, GTPL affiliates and LCOs should evaluate their business needs, budget, and app features to determine the best option.

Conclusion on GTPL Saathi App as a Business Tool

In conclusion, the GTPL Saathi app is an excellent tool for managing customer accounts and transactions for GTPL affiliates and LCOs. The app offers a range of features that enable efficient account management, including a dashboard that provides Real-time data access, a built-in ticketing system, and access to payment history and customer invoices.

However, it is not perfect, and users have reported issues with the app's design, lag, and lack of a comprehensive FAQ section. Despite these drawbacks, the app remains a popular choice among GTPL affiliates and LCOs, as evidenced by its high rating and downloaded count.

Overall, GTPL Saathi is a useful tool for GTPL affiliates and LCOs seeking a user-friendly platform to manage their business operations. Still, it may not be the best fit for every business, and it's worth considering alternative options that may better suit specific use cases or business requirements.

FAQs

What is GTPL Saathi, and who is the target audience?

GTPL Saathi is a business management app designed for GTPL affiliates and LCOs.

What are some of the benefits of using GTPL Saathi?

GTPL Saathi provides meaningful data insights, ticketing systems, package management, payment tracking, and hardware replacement functionality.

Are there any downsides to using GTPL Saathi?

GTPL Saathi's unintuitive interface, lag issues and lack of a comprehensive FAQ section can present difficulties for some users.

Are there any alternatives to GTPL Saathi for managing my GTPL business?

Yes, alternatives to GTPL Saathi include My Cable Operator, JioGST Billing and Accounting, and Accurate Cable Billing and Management software.

Is GTPL Saathi a significant app for managing GTPL business responsibly?

GTPL Saathi is a highly-rated and popular app among GTPL affiliates and LCOs and offers several essential tools for managing customer accounts and transactions. However, it may not be the best option for everyone, and stakeholders should evaluate the suitability of the application for their specific business needs.